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The moment before you play

Set your limits before you play at Bizzo Casino

Play only if you are 18 or over, and every account carries the same tools: deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

Bizzo Casino Ltd. holds MGA licence MGA/B2C/586/2011, issued by the Malta Gaming Authority — one of the world's most rigorous regulatory frameworks.
Safety basics

Essentials at a glance

Clear facts have always been our way of doing things at Bizzo Casino, so the key details sit in one short list.

Minimum age18+
Regulator and licenseMalta Gaming Authority, MGA/B2C/586/2011
Gambling Helpline Aotearoa0800 654 655
Limit questions[email protected]
Time and money

What can I control in my account?

After reading this you will know which control fits your week and where to switch it on.

Set your deposit cap early
This cap sets how much you can put in, and it is best switched on before a session, not after a loss. Once set, play stays inside it.
Your stopping point in money
A ceiling on what a session can cost you, switched on when you would rather stop at a set point than chase a bad run. Choose it in a calm moment.
How long have I been playing?
A gentle nudge appears while you play, reminding you how long you have been at the table. Turn it on if sessions tend to slip past what you planned.
Room to step back
A short planned break from playing, taken when you notice your mood or your spending shifting. Play is paused for that stretch, then you decide again.
Before the difficult day
This closes your account to play for a chosen stretch, so the decision holds even on a difficult day. It is set inside your Bizzo Casino account, not on any register.
At the start of the week

Put your deposit limit in place

Doing this early, before play begins, is how Bizzo Casino has always preferred to handle money talk.

From menu to profile
Signed in, open the menu that carries your name and go to your profile. Check that the details there are current before you change anything.
Is this the right section?
Inside the profile, look for the responsible gambling area. This is where the limit and pause tools sit, kept together in one place.
Choose your own number
Pick the limit that suits you, whether that is a deposit cap, a loss cap or a session reminder. Choose the figure you can live with comfortably.
The final check
Save the change and read the confirmation that appears. Glance over the figure once more, since it guides how your play will run.

When a short break is not enough

Set a short break now. By the time you want a few days away, set a cooling-off period in your account and it holds access shut until it ends. Your balance and history stay where they are, so returning is simple.

Closing access for good measure. Once you choose self-exclusion, the account closes for a long period and that cannot be undone early. Ask support to open it through your account settings, then plan how you will spend the time away from the screen.

Is there a national register? Across New Zealand there is no national self-exclusion register, so your casino account is where the exclusion is set. The Gambling Helpline Aotearoa answers day and night for anyone who wants company while deciding.

The moment you call

When you want to talk it through with someone

For the evening you want to speak to a person rather than read another page.

Gambling Helpline Aotearoa
Ring or text the helpline any hour, any day, and speak in confidence about your own play or a relative's. Nothing you say goes back to the casino. 0800 654 655 gamblinghelpline.co.nz
Problem Gambling Foundation
Counselling and peer support at clinics around the country help players and their families work out what comes next, at no cost and in confidence. pgf.nz
Safer Gambling Aotearoa
Health New Zealand's information site explains the signs of harm for players and whānau, with practical tips and a way to find local support nearby. safergambling.org.nz

When the fun turns into a chore

Habits change slowly, which is why catching them early gives you the most room to act. A limit set before play, or a pause of a few days, is a calm first step rather than a verdict.

Read through these and see whether any of them sound like your last few weeks.

  • Playing longer than you planned to
  • Chasing a loss with another deposit
  • Keeping play secret from people close to you
  • Borrowing money to keep playing
  • Feeling restless on days you do not play
  • Spending less on things you used to enjoy
  • Playing to escape a low mood
Your answers

Straight answers on limits and exclusion

Clears up the most common doubt: whether the tools in your account do anything beyond this site.

Why do you need my age checked before I can play?+
Age and identity are confirmed before an account is activated. This keeps anyone under 18 out of the casino entirely, which is a legal requirement here rather than a formality. A short verification step protects you and every other player.
Can I set a deposit limit on my phone?+
Yes. Your account holds the same section on mobile as on desktop, so deposit limits and the other controls sit in one place. Opening it in your phone browser gives you the full set, with nothing held back for larger screens.
Does self-exclusion here block me from other casinos too?+
No. This market has no national self-exclusion register, so a self-exclusion is set inside your Bizzo Casino account and covers this platform only. If you want other operators closed as well, each one has to be asked separately.
Can I ask for my self-exclusion to be lifted before it ends?+
No. Once you choose a self-exclusion it stays in place for the whole period you selected. That firmness is the point of the tool, and it is why the decision deserves a calm moment before you confirm it.
What can I do if someone in my family gambles too much?+
Gambling Helpline Aotearoa takes calls from relatives as well as players, at any hour. The Problem Gambling Foundation also offers free counselling and peer support across the country. You do not need the person's permission to ring.

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